At ShockWorx, your privacy matters. We are committed to protecting your personal information and using it only for the purpose of providing our products and services.

When you interact with our website, submit a service request, or place an order, we may collect information including:

• Name

• Email address

• Phone number

• Shipping and billing address

• Vehicle and shock information

• Payment information (processed securely through our payment provider)

• Photos or files you choose to upload

Your information is used to:

• Process and fulfill orders

• Provide shock service and customer support

• Respond to questions and inquiries

• Send order updates and service notifications

• Improve our website and customer experience

ShockWorx does not sell, rent, or trade your personal information.

Information is only shared when necessary to process payments, fulfill shipments, or comply with legal obligations.

Payment information is processed through secure third-party payment providers. ShockWorx does not store full credit card information on our servers.

Our website may use cookies and analytics tools to improve website performance and understand how visitors use the site.

Reasonable security measures are used to help protect your personal information. While no online system can guarantee complete security, we take appropriate steps to safeguard your information.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

This Privacy Policy may be updated periodically. Changes will be posted on this page with the revised effective date.

If you have questions regarding this Privacy Policy, please contact ShockWorx through the Contact page on our website.